Token Buyer Terms of Use

Last updated: September 19, 2018

Before you start using Blocktopus, you must accept these terms and conditions. Please read these terms and conditions carefully, together with any other terms made available by us from time to time, as they govern your use of our platform. These terms and conditions tell you who we are, how you and we may change or end the contract between us, and other important information. By accepting them and using our website you're agreeing to be bound by these terms and conditions. If you do not understand or do not wish to be bound by these terms and conditions, you should not register for a Blocktopus account. You should also read our privacy policy.

We will terminate your account if you misuse our website in a manner which may harm other users or organizations.

We recommend that you save and/or print a copy of these terms and conditions for future reference.

We are Blocktopus ("Blocktopus​", "​we"​ , "​us​", "​our"​ ). Blocktopus is a Single Member Private company based in Athens, Greece with address Sofokli Venizelou 92, 152 31, Athens, Greece. When we talk about "you" in this document, we're talking about you as an individual using our website for private and non-commercial purposes only, except as may be expressly allowed by the functionality of our website or allowed by us in writing. When we talk about a "third party" we mean anyone who is not you or us.

Know more about Blocktopus

Blocktopus helps you to verify your identity online in order to access third-party services that require online verification of their users. Blocktopus won’t charge you, the individual, for sharing your core identity details (your face, name, nationality, date of birth, age, address) with third parties. If you decide to verify your online identity by going through a Know Your Customer process through Blocktopus, we reserve the right to charge the third-party that you for serving your request. Blocktopus may from time to time create, develop and introduce additional features, functionality or services to our website and, if necessary, we will update these terms and conditions accordingly as required.

Before you create your Blocktopus account

Provided you accept and continue to comply with these terms and conditions, Blocktopus grants you a non-exclusive, non-transferable licence to use our website that can be revoked at any time. Our website is not intended for people under the age of 18. To use our website, you must be (and you promise to us that you are) 18 years of age or over. Each person can only create one Blocktopus account. You will be able to add new identity documents to your existing Blocktopus account (but you cannot create a second account).

Use of KYC Panel

If you use the KYC Panel to upload your verification documents and information you must only use it (and any information contained in it) in line with the requirements in this section.
Content standards: you must make sure that anything you upload to your KYC Panel:

  • is accurate and complies with any applicable laws;
  • does not contain any information which is defamatory, obscene, inflammatory or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age;
  • does not promote sexually explicit material, violence or any illegal activity;
  • does not infringe the intellectual property rights (including copyright, database right or trade mark) of any other person;
  • is not likely to deceive any person;
  • does not breach any legal duty owed to a third party;
  • is not threatening or abusive and does not invade another’s privacy, or causes annoyance, inconvenience or needless anxiety;
  • is not likely to harass, upset, embarrass, alarm or annoy any other person;
  • is not used to impersonate any person, or to misrepresent someone’s identity or affiliation with any person;
  • does not encourage, promote or assist any unlawful act including copyright infringement or computer misuse.

Suspension and termination: if Blocktopus determines, in its absolute discretion, that you have breached the KYC Panel content standards, Blocktopus may, without limitation:

  • issue a warning to you;
  • temporarily suspend, or permanently terminate, your right to use the web app, including the KYC Panel;
  • take legal action against you to claim back any costs as a result of the breach;
  • take further legal action as may be necessary;
  • disclose such information to law enforcement authorities as we reasonably consider is necessary.

Security: you must access the KYC Panel using your Token Buyer Blocktopus account or otherwise using login details which we may provide you from time to time. Only you may use your Blocktopus to access the KYC Panel, and you are responsible for keeping all passwords and other login details secure and confidential.

Adding links within KYC Panel: you may add url links to your pages and application login screens within the KYC Panel, as long as you do this in a way that is fair and legal and does not damage our reputation. You may not display links in a way that suggests any form of association, approval or endorsement by Blocktopus where this does not exist. We reserve the right to withdraw the linking functionality without notice.

We care about your privacy and security

Any personal information that you provide to us will be processed strictly in line with our privacy policy, which is available here.

Intellectual property

Our website contains some valuable intellectual property, trade knowledge and other confidential information. This means that you must not do any of the following.

  • Copy, sell, give, assign, or market our website to any third party.
  • Modify, reuse, disassemble or decompile our website or any part of it.
  • Reverse engineer our website or any part of it (this means analyse our website in order to work out its function or structure, whether with or without the intention of re-creating or modifying it).
  • Translate or create derivative works (adaptations) based on our website or any part of it.

Availability of Blocktopus

We aim to ensure that you are able to access and use our website at all times. However, your use of our website may from time to time be interrupted by maintenance, repairs or updates or other factors which we may not be able to control and we cannot guarantee to you that it will always be available. We will do our best to notify you of such situations as soon as possible after we become aware of them, but we will not be liable under any circumstances for any loss or damage caused as a result of such interruption of availability of our website, other than as set out below at "Our responsibility to you".

Your use of Blocktopus

You are at all times responsible for making informed decisions about sharing your information with third parties and to consider the implications of doing so. Blocktopus has no control over what third parties do with the information you choose to share with them through the website and therefore accepts no responsibility or liability for information misuse on their part.

If you choose to use Blocktopus to share your information with a third party in order to access or interact with services they provide, you should also review their terms of use, privacy policy or any other terms governing your use of such third party sites, services or resources, and make sure you comply with them. Blocktopus has no control over the contents or performance of any third party sites, services or resources, and accepts no responsibility for them, for any loss or damage that may arise from your use of them, or for any refusal by such third parties to provide you with products or services.

You are responsible for making sure that all your information associated with your Blocktopus account is accurate and up to date.

We trust you to use our website sensibly and lawfully, but please be aware that you must:

  • not use or interact with our website if you intend to commit any unlawful, fraudulent, dishonest, anti-social, unethical, abusive, threatening or invasive behaviour;
  • use our website only for your private use and non-commercial purposes (except as may be expressly allowed by the functionality of the website or otherwise allowed by us in writing);
  • not damage, interfere with or disrupt the integrity or performance of our website in any way;
  • not offer in any manner, sublicense, lease, sell or otherwise make available our website or any of its services to any third party without our prior written consent;
  • not use or interact with our website in any unlawful, fraudulent or dishonest way or for any improper purpose. In particular, please be aware that under UK law, it is a criminal offence to create, possess and/or use fraudulent, forged, false or improperly obtained documentation. It is illegal to impersonate, or pretend you are, someone else, for example by using their identification documents. If we know of or suspect activity by you that contravenes this section, we reserve the right to suspend your Blocktopus account, to report you to the relevant authority or agency, or to take such other action as we in our discretion believe is necessary for the protection of our users and/or our business or reputation, and we will keep a copy of your data for further anti-fraud procedures or as may be required by law. If false or inaccurate information is provided and fraud is identified, details may be passed to fraud prevention agencies to prevent fraud, money laundering and other criminal offences. You can get more information explaining how the fraud prevention agencies will use the information by emailing

If we know or have reasonable grounds to suspect that activity by you breaches this section, we reserve the right to take all appropriate action to investigate and to deal with the consequences of a breach.

Our responsibility (liability) to you

Blocktopus is not under any circumstances liable to you for:

  • any losses that were not caused by Blocktopus;
  • any business losses or liabilities: including loss of profit; loss of income; loss of goodwill (this means the good reputation enjoyed by a legal entity); loss of anticipated savings; loss of data; loss of business; business interruption or loss of business opportunity, however caused; or
We recommend you to immediately withdraw any cryptocurrency that you have in your Blocktopus Wallet to a wallet or wallets that you personally control, when not needed to be on the Blocktopus Wallet anymore.